w63 Casino Privacy Policy

w63 Casino ("w63," "we," "us," or "our") operates the online gaming platform accessible at https://w63.club (the "Platform"). We are committed to protecting the privacy and personal data of every Filipino player who uses our Platform. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you access or use the w63 Platform.

This Privacy Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By registering an account, making a deposit, or otherwise using the w63 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

If you have any questions about this Privacy Policy or how w63 handles your personal data, please contact our Data Protection Officer (DPO) using the details provided in Section 14 of this Policy.

w63 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include the following:

w63 does not collect personal data beyond what is reasonably necessary for the purposes described in this Privacy Policy. You are not required to provide optional information, but failure to provide mandatory information (such as identity and financial data required for KYC) may prevent us from providing certain services to you.

w63 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your w63 player account, including processing your registration, verifying your identity, and enabling you to log in securely.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate financial records of all transactions.
• KYC & Fraud Prevention: To verify your identity and age (21+ requirement), detect and prevent fraudulent activity, money laundering, and other illegal conduct, and to comply with our anti-money laundering (AML) obligations.
• Platform Operation: To provide, maintain, and improve the w63 Platform, including all games, features, and services, and to diagnose and resolve technical issues.
• Customer Support: To respond to your inquiries, complaints, and support requests via live chat, email, and other support channels.
• Promotions & Bonuses: To administer bonuses, promotions, and loyalty programs, and to verify eligibility and compliance with applicable promotion terms.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling, to administer responsible gaming tools (deposit limits, self-exclusion, cooling-off periods), and to fulfill our duty of care obligations to players.
• Legal & Regulatory Compliance: To comply with applicable Philippine laws and regulations, including the Data Privacy Act of 2012, PAGCOR regulations, and AML legislation, and to respond to lawful requests from regulatory and law enforcement authorities.
• Communications: To send you important account notifications, security alerts, and updates regarding changes to our Terms or this Privacy Policy. Where you have opted in, we may also send you promotional communications about w63 offers and new games.
• Analytics & Improvement: To analyze aggregated usage data to understand how players use the Platform and to improve the overall user experience.

w63 will not use your personal data for any purpose that is incompatible with the purposes described above without first obtaining your explicit consent.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, w63 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your w63 account, process transactions, and provide the gaming services you have requested.
• Legal Obligation: Processing is necessary to comply with our legal and regulatory obligations, including KYC/AML requirements, PAGCOR regulatory obligations, and the Data Privacy Act of 2012.
• Legitimate Interests: Processing is necessary for w63's legitimate interests, including fraud prevention, Platform security, responsible gaming monitoring, and business analytics — provided these interests are not overridden by your rights and interests.
• Consent: For certain processing activities — such as sending you promotional communications or using non-essential cookies — we rely on your explicit consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

w63 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash (Mynt), PayMaya (Voyager Innovations), BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party identity verification services engaged by w63 to assist with the verification of player identity documents and age confirmation.
• Game Software Providers: Game providers such as Evolution Gaming (EVO Live) and other software suppliers, to the extent necessary to provide their games on the w63 Platform. These providers may process limited technical data in connection with game delivery.
• IT & Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers engaged by w63 to operate and secure the Platform.
• Customer Support Platforms: Live chat and helpdesk software providers used to deliver our 24/7 Filipino customer support service.
• Regulatory & Law Enforcement Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where disclosure is required by law or a valid legal order.
• Professional Advisers: Legal counsel, auditors, and other professional advisers engaged by w63, subject to professional confidentiality obligations.

In the event of a merger, acquisition, or sale of all or substantially all of w63's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. We will notify you of any such transfer via email or a prominent notice on the Platform.

w63 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

Upon expiry of the applicable retention period, w63 will securely delete or anonymize your personal data in accordance with our data disposal procedures. Anonymized data (which can no longer be linked to you as an individual) may be retained indefinitely for statistical and analytical purposes.

w63 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the Platform, remember your preferences, and analyze how players use our services. The following categories of cookies are used on the w63 Platform:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
• Functional Cookies: These cookies remember your preferences and settings (such as language preference and responsible gaming tool configurations) to provide a more personalized experience.
• Analytics Cookies: These cookies collect aggregated, anonymized information about how players navigate and use the Platform, helping us identify areas for improvement. We use this data internally and do not share it with third-party advertising networks.
• Session Cookies: Temporary cookies that are deleted when you close your browser. These are used to maintain your login session and game state during an active visit to the Platform.

w63 does not use cookies for third-party behavioral advertising or cross-site tracking. We do not sell cookie data or browsing data to any third party.

w63 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and the w63 Platform is encrypted using 256-bit SSL/TLS encryption — the same standard used by major Philippine banks including BPI and BDO.
• Encrypted Data Storage: Sensitive personal data, including identity documents and financial information, is stored in encrypted form in secure data centers.
• Access Controls: Access to personal data is restricted to authorized w63 personnel and service providers on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and regular data privacy training.
• Multi-Factor Authentication: w63 supports and encourages the use of multi-factor authentication (MFA) for player accounts to provide an additional layer of security against unauthorized access.
• Regular Security Audits: w63 conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in the Platform.
• Incident Response: w63 maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by w63:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data that w63 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data that w63 holds about you. You can update basic account information directly through your w63 account dashboard.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations (see Section 6).
• Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis for processing.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that w63 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act of 2012.

The w63 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. w63 does not knowingly collect personal data from any person under the age of 21.

w63 employs age verification procedures during registration and KYC to prevent underage access to the Platform. We take our obligations in this area extremely seriously and will cooperate fully with any regulatory investigation relating to underage gambling.

w63 primarily stores and processes personal data within the Philippines. However, some of our third-party service providers — including certain game software providers and cloud infrastructure providers — may process personal data in jurisdictions outside the Philippines.

Where personal data is transferred outside the Philippines, w63 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. These safeguards may include:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law.
• Transfers to jurisdictions that have been assessed as providing an adequate level of data protection.
• Other legally recognized transfer mechanisms as approved by the National Privacy Commission.

You may request further information about the safeguards applicable to any specific international transfer of your personal data by contacting our Data Protection Officer.

The w63 Platform may contain references to third-party services (such as payment providers). w63 is not responsible for the privacy practices of any third-party service provider. We encourage you to review the privacy policies of any third-party services you use in connection with your w63 account, including your chosen payment provider (e.g., GCash, PayMaya, BPI, BDO, Metrobank).

This Privacy Policy applies solely to personal data collected and processed by w63 through the w63 Platform. It does not govern the data practices of any third party, regardless of whether that third party is referenced on the Platform.

w63 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where a material change is made to this Privacy Policy, we will notify registered players via email and/or a prominent notice on the Platform prior to the change taking effect.

The date of the most recent update is displayed at the top of this page. We recommend that you review this Privacy Policy periodically. Your continued use of the w63 Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by w63, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing w63's compliance with the Data Privacy Act of 2012 and is your primary point of contact for all data privacy matters.

You can reach our DPO and support team through the following channels:

• Live Chat: Available 24/7 inside your w63 account dashboard. This is the fastest way to reach our Filipino support team for any account or privacy-related query.
• Email: [email protected] — Please include "Privacy Request" in the subject line for data subject requests. We aim to respond to all privacy-related emails within one (1) business day.

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.